EON Med Solutions (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the confidentiality and security of the information we collect. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website and services.
1. Information We Collect
We may collect the following types of information:
- Personal Information – Name, email address, phone number, and other contact details you provide.
- Professional Information – Practice name, provider details, and relevant healthcare credentials.
- Billing Information – Payment details, billing records, and related documentation.
- Technical Information – IP address, browser type, device information, and usage data.
- Protected Health Information (PHI) – Only as permitted under HIPAA and applicable law.
2. How We Use Your Information
We use collected information to:
- Provide, manage, and improve our medical billing services.
- Ensure compliance with HIPAA, CMS, and other regulatory requirements.
- Respond to inquiries and provide customer support.
- Process payments and manage accounts.
- Communicate with you about updates, services, and policies.
3. HIPAA Compliance
EON Med Solutions complies with the Health Insurance Portability and Accountability Act (HIPAA). Any Protected Health Information (PHI) shared with us is safeguarded through secure systems, encryption, and strict access control.
4. Sharing of Information
We do not sell, rent, or trade personal information. We may share information only with:
- Authorized employees and contractors bound by confidentiality.
- Third-party vendors and partners necessary to provide services (with HIPAA-compliant agreements).
- Legal or regulatory authorities if required by law.
5. Data Security
We use industry-standard measures, including encryption, firewalls, and secure servers, to protect your data. Access to PHI is strictly limited to authorized personnel.
6. Your Rights
You have the right to:
- Access and request a copy of your information.
- Request corrections to inaccurate information.
- Request restrictions on certain uses of your data.
- Withdraw consent where applicable.
7. Retention
We retain information only as long as necessary to provide services and comply with legal obligations.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at:
EON Med Solutions
Email: info@eonmedsolutions.com
Phone: 906-207-1244